I was at the nail place yesterday getting my toes done, and the lady who was working on said toes is the new owner. She is young, in her late 20′s, and has been running the store, alone, with her husband since last June. As the massage chair worked magic on my lower back, she went off on her own rant.

She declared that all of her customers were rude. Especially the ladies from New York. That they snap at her when she’s only trying to be nice and say nasty things to her. “It ruined my day and I had nightmares all night… why are they so mean?” She was whimpering a little bit as she said this to me.

My nail lady works 7 days a week. She has 2 young children and a lazy husband who sleeps on the tweezing table as she works the front. She’s coming to the end of her rope.

My advice to her? Leave for 2 weeks. Let hubby deal with the madness, drop the kids off with a sitter… take off and sleep for 2 weeks solid. Upon her return, see if she still had the entrepreneurial spirit. Who cares if they lose business. She is losing her mind and it’s apparent to all that see her and the multiple bags under her eyes. I saw something similar to this while in CA. Owner dropped his wife off at their juice/coffee bar at 6 am… he did godknowswhat, but his ass wasn’t at the store, while she made smoothies until 9pm. SEVEN days a week. AND she had a 2 year old at home that she barely spent time with. (Ladies, this is the definition of a prick/douche… take note). Smoothie place went down in flames… huh… I wonder why?

My 2nd piece of advice? DO NOT admit to your customers that you are the owner.

I used to take pride in the fact that my store was mine… “Why yes, yes… this magnificent palace is mine… BEHOLD the perfect that is my store!” Sometimes, I would gush on and on… then one day a lady marched in with a problem. A problem I couldn’t solve, even if I wanted to (She was koo-koo)… she looked at me cross eyed and moaned “BUT YOU are the OWNER!”

crapshitf*ck.

This became more and more common as queen put-foot-in-mouth here shouted from the hills that I owned a store. Customers didn’t want to deal with my helper, they wanted to deal with her royal highness. I started resenting it daily.

So, you young spring chickens wanting a brick and mortar… remember this… SHUT UP.

Oh, and don’t take things personally, it will eat you up inside. (Said like a true hypocrite).

that is all.